Student Loan Department

The Student Loan Department’s primary role is to administer campus-based student loans for the University of Tennessee, Knoxville. Campus-based loan programs include the US Department of Education’s Federal Perkins Loans, the US Department of Health and Human Services’ Nursing Faculty Loans and the university’s 11 institutional loans.

Our goal is to complement the mission and goals of the university through a commitment to exceptional and equitable service to students and alumni.

We support this goal by maintaining the highest level of fiduciary responsibility in:

  • disbursing, billing and collecting loan funds
  • maintaining a low student loan default rate
  • insuring data security
  • providing financial counseling

Our office hours are 8:00 to 4:30, Monday through Friday.

Struggling with student loan debt?  The Direct Loan Income Based Repayment plan  may help.  IBR Information

Federal regulations do not extend the Income Based Repayment  plan to Federal Perkins Loans, but they do allow your Federal Perkins  Loan to be included in a Direct Consolidation Loan.  Direct Consolidation Loans are eligible for  the Income Based Repayment plan.
Loan Consolidation

For information about how to receive a Federal Perkins or  University Loan contact the Office of Financial Aid at 865/974-1111 or

We use ECSI’s (Educational Computer Systems Inc.) technology  to provide the best possible service to our campus-based loan borrowers.   ECSI has provided support to higher  education for over 30 years.  Borrowers  may access their account 24/7 at