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The Student Loan Department’s primary role is to administer campus-based student loans for the University of Tennessee, Knoxville. Campus-based loan programs include the US Department of Education’s Federal Perkins Loans, the US Department of Health and Human Services’ Nursing Faculty Loans and the university’s eleven institutional loans.

Our goal is to complement the mission and goals of the university through a commitment to exceptional and equitable service to students and alumni.

We support this goal by maintaining the highest level of fiduciary responsibility in:

  • disbursing, billing and collecting loan funds
  • maintaining a low student loan default rate
  • insuring data security
  • providing financial counseling

Our office hours are 8:00 to 4:30, Monday through Friday.

Struggling with student loan debt? The Direct Loan Income Based Repayment plan may help.

Federal regulations do not extend the Income Based Repayment plan to Federal Perkins Loans, but they do allow your Federal Perkins Loan to be included in a Direct Consolidation Loan. Direct Consolidation Loans are eligible for  the Income Based Repayment plan.

For information about how to receive a Federal Perkins or  University Loan contact the Office of Financial Aid at 865-974-1111 or

We use ECSI’s (Educational Computer Systems Inc.) technology to provide the best possible service to our campus-based loan borrowers. ECSI has provided support to higher education for over 30 years. Borrowers may access their account 24/7 at

The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.